Hyster enjoys a wonderful relationship with the majority of its customers due its focus on creating total client satisfaction through its world class manufacturing. Our objective is to anticipate the needs of every customer along with deal with them with lift trucks that provide the performance, the dependability and the value which they require.
Hyster fully believes in starting with the client. The company conducts annual focus groups and provides on-going voice of customer research which is conducted both on line and in the field. We have over 400 design engineers to translate that input into smart designs by implementing our rigorous review gate process. Virtual prototype builds and advanced tools help ensure the best equipment practices come together. Other advanced tools like dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our equipment are subjected to physical, environmental and virtual tests, in order to guarantee the lowest ownership cost and total dependability. Not only do we test against our own standards, but we are continually testing against the competition's products too. Our final tests happen in real-world customer applications so as to make certain that our products have met our highest standards.
Demand-Flow Manufacturing That is Smart and Lean
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to provide total client satisfaction and flawless quality 100 percent of the time, each and every time.
Total Quality All The Time
To initiate quality from the start, Hyster utilizes an integrated Manufacturing Execution System or MES. The job of the MES is to manage the flow of production. The MES coordinates line activities like for instance quality verification and part sequencing. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each and every shift. These audits actually hold each and every employee accountable for constant quality, together with the 5s workplace organization in place to help us accomplish it.
As standard with all our products, Hyster provides a huge array of features. The corporation has remained completely devoted to its key focus on quality and safety, on being innovative each time, and by providing some of the best material handling machinery on the market. These are just some of the reasons why Hyster has become a leader within the business.